Frequently asked questions
A touristic apartment is a type of accommodation that is rented to tourists and travellers for short-term stays. These apartments are usually fully furnished and equipped with all necessary amenities, such as kitchen, bathroom, and living area.
The main difference between a touristic apartment and a regular apartment is that the former is rented for short-term stays, typically for a few days or weeks, while the latter is usually rented for longer periods, such as months or years.
Touristic apartments are legal in many countries, but the regulations and requirements for operating them vary from place to place. In Spain, touristic apartments must be licensed and registered with the local government, while in others, they may be subject to restrictions or prohibited altogether.
The location, price, amenities, and any additional fees or charges that may apply.
You can book a touristic apartment through various online platforms, such as Airbnb, Booking.com, or HomeAway.
Frequently asked questions
Check the terms conditions of your reservation, cancellation section: Before cancelling, review the cancellation section for the property to see if there are any penalties or fees associated with cancelling. If you bought the services through the page lemonproperties.es you may find the terms and conditions associated with your reservation.
Contact the property and provide your booking details: When you contact the property or booking platform, provide your booking details such as your name, reservation dates, and confirmation number. This will help the property or platform identify your reservation and process your cancellation request.
Confirm the cancellation: After you have requested a cancellation, confirm that the cancellation has been processed and that you will receive a refund (if applicable). Keep any confirmation emails or documentation in case you need to refer back to them later.
You’ll not pay any tourist fee, or other payment, unless you don't add or change details of your already confirmed reservation. All the payments shall be done prior your arrival. In the event that the Guest requests, during his stay, the extension of the accommodation beyond the contracted date, and the property is available, it will be considered as a request for a new accommodation contract.
An accommodation Contract will be considered concluded when LEMON PROPERTIES has duly accepted the request.
Yes, you can request an early check-in or a late check-out for a touristic property, but it's important to note that it's subject to availability and the property's policies.
Early check-in:
If you want to check in earlier than the regular check-in time, you can contact Lemon Properties in advance to request an early check-in. The property may be able to accommodate your request if the apartment is available and cleaned before your arrival. However, some properties may charge an additional fee for early check-in.
Late check-out:
If you want to check out later than the regular check-out time, you can also contact Lemon Properties to request a late check-out. Again, the property may be able to accommodate your request if the apartment is not booked for the next guest and there is no immediate need to clean the apartment. However, some properties may charge an additional fee for late check-out.
It's always a good idea to make these requests in advance to ensure availability and avoid any last-minute surprises. Additionally, it's important to respect the property's policies and understand that they may not be able to accommodate your request due to their schedule or other factors.
The items included in the rental fee for a touristic property may vary depending on the specific property. However, here are some general items that are typically included in the rental fee:
Accommodation: The rental fee includes the cost of the apartment or house rental for the duration of your stay.
Utilities: The rental fee includes the cost of basic utilities such as electricity, water, and gas.
Internet and/or cable TV: The rental fee includes the cost of internet access or cable TV service.
Cleaning: Many properties include the cost of cleaning the apartment or house before and after your stay. However, some properties may charge an additional cleaning fee. In such situation this information will be communicated on the reservation platforms/web page of Lemon Properties.
Linens and towels: The rental fee typically include fresh linens and towels for the duration of your stay.
However, some properties may charge an additional cleaning fee. In such situation this information will be communicated on the reservation’s platforms/web page of Lemon Properties.
Kitchen supplies: The rental includes basic kitchen supplies such as cookware, utensils, kitchen towel, dishes, and glassware.
Parking: If the property has a parking space or garage, the rental fee may include the cost of parking for one or more vehicles.
The owner of the establishment may require a security deposit in case of damages or for the situation when the Guest is late in delivering the apartment (check out). In such case you will be informed and you’ll be able to make the reservation only after reading the Terms and Conditions of the reservation.
The Guest must compensate, for the damage caused by intention or negligence on the part of the Guest. If the Guest intentionally damages or stills any of the accessories of the tourist accommodation, or causes notable damage, LEMON PROPERTIES must inform the police and the Guest will pay repairs such as damages for the full cost of repairs and accommodation charges for the period during which the room cannot be used as a result of said damage, etc. The deposit will be used for repairs/replacement of the damaged goods.
If no damage is found, the security deposit will be refunded no later than 21 days after your departure, for which we require your IBAN and BIC/SWIFT bank codes.
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Green Initiatives
As awareness for environmental conservation, we invested in eco-friendly options for our clients. Here are some green initiatives that we implemented in our Lemon Properties:
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